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Patil, A. S.
- Use of Information and Communication Technology in the Tourism Industry of Maharashtra and Goa States of India: a Survey.
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Authors
Affiliations
1 Department of Computer Science, North Maharashtra University, Jalgaon-425001.
2 Arts and Commerce College, Muktainagar, Dist. Jalgaon.
1 Department of Computer Science, North Maharashtra University, Jalgaon-425001.
2 Arts and Commerce College, Muktainagar, Dist. Jalgaon.
Source
International Journal of Hospitality and Tourism Systems, Vol 4, No 2 (2011), Pagination: 60-68Abstract
Tourism is an information intensive industry and Information and Communication Technology is a key driver for developing countries in organizing and marketing their tourism products. With the help of ICT applications, tourists can view information regarding a destination, book accommodation and reserve tickets for train, flight or other forms of transport and at the same time pay for all these without leaving their homes. To assess the use of ICT in the tourism industry in the Maharashtra and Goa states of India, over 250 tour operators, travel agencies, hotels etc. were surveyed. This paper presents the survey followed by a detailed analysis of the obtained results.Keywords
Tourism, Maharashtra, Goa, Survey, Information Communication ToolsReferences
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- A New ICT Based Business Model for Tourism Industry for the Maharashtra and Goa States of India
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Authors
Affiliations
1 Moolji Jaitha College, Jalgaon, Maharashtra, IN
2 School of Computer Sciences, North Maharashtra University, Jalgaon, Maharashtra, IN
3 School of Social Sciences, North Maharashtra University, Jalgaon, Maharashtra, IN
1 Moolji Jaitha College, Jalgaon, Maharashtra, IN
2 School of Computer Sciences, North Maharashtra University, Jalgaon, Maharashtra, IN
3 School of Social Sciences, North Maharashtra University, Jalgaon, Maharashtra, IN
Source
International Journal of Hospitality and Tourism Systems, Vol 8, No 1 (2015), Pagination: 64-69Abstract
Tourism is the act of travel for the purpose of recreation. It is an industry of moving, housing and entertaining people. It is one of the world's largest service industries and fastest growing economic sectors in terms of generating gross revenue as well as earning of foreign exchange. Nowadays the Internet and the developments in ICTs have revolutionized the entire tourism industry all over the world. It provides new tools and enables new distribution channels to create a new business environment. In order to increase the efficiency and effectiveness of transactions, to reduce the cost of transactions and to provide the one stop services to the customers, tourism market needs a new ICT based business model to grow tourism industry in the states of Maharashtra and Goa. In this paper we propose a new ICT based tourism business model that includes the modern tools of ICT which affects the tourism business as a whole.Keywords
Tourism, Maharashtra, Goa, Information Communication Tools, Business Model.References
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